Phone (800) 435-2232 E-Mail info@dentaldirectoryservices.com

Privacy Policy

Privacy Policy

United Health Programs of America, Inc. (the COMPANY), and any and all organizations providing services, care about your privacy. This Privacy Policy (POLICY) outlines how the COMPANY handles personal information, which may include Personal Identifiable Information (PII), Non-Personal Information (NPI), Payments Information (PCI), and/or Protected Health Information (PHI) (collectively known as CONFIDENTIAL INFORMATION).

Your CONFIDENTIAL INFORMATION may be used by the COMPANY to provide any products for which you have enrolled and to allow for the functioning of our website (SERVICES).

Regulatory Compliance

In pursuit of collecting and securing your CONFIDENTIAL INFORMATION, the COMPANY actively complies with all relevant local, state, and federal regulations (REGULATIONS). For more information on our current regulatory practices, please contact us using the information at the end of this policy.

Data Categorization

The COMPANY categorizes information collected about individuals into a set of categories based on the nature of the information collection.

Personal Identifiable Information (PII)

When you register for a product from the COMPANY, we may collect PII and other information required to provide our products and services to you.

This data will only be shared with the parties necessary to provide the products and services that you have registered for. This may include our Providers, Sub-Agents, as well as internal employees and contractors as necessary.

Non-Personal Information (NPI)

When you use our website, we may automatically collect analytical information about you, such as your browser type; your internet service provider, your computer’s operating system, your IP address, and more. This information lets us see how users find our website, and it tells us which pages users visit most frequently so we can make our website more useful.

Payment Card Information (PCI)

In order to process any required payments, we may also collect Payments Information (PI) from you, including your Credit Card Account Holder Name, Credit Card Number, and Billing Address. This information will be passed to our payments gateway for processing and will not be shared with anyone else.

Protected Health Information (PHI)

During the course of providing you with our products and services, the COMPANY may need to gather and process Protected Health Information (PHI), as defined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This information relates to past, present, and future health care and/or payment for such health care services of you or your dependents.

PHI may be shared with your Provider and/or other vendors to facilitate the processing of claims. The COMPANY may also provide your PHI to governmental regulatory bodies, including, but not limited to, a state insurance department, the Office of Civil Rights, the Department of Health and Human Services, or law enforcement agencies.

Data Handling

The following information outlines how the COMPANY handles your CONFIDENTIAL INFORMATION.

Usage

The COMPANY may use your CONFIDENTIAL INFORMATION for the following purposes:

  • To provide and maintain our SERVICE.
  • To manage your registration as a user of our SERVICE.
  • To contact you regarding our SERVICE.
  • To manage your information requests regarding your rights under this AGREEMENT.

Sharing

We may share your personal information in the following situations:

  • We may share your CONFIDENTIAL INFORMATION with service providers as part of our SERVICE.
  • We may share or transfer your CONFIDENTIAL INFORMATION in connection with, or during negotiations of, any merger, sale of COMPANY assets, financing, or acquisition of all or a portion of our business to another company.
  • We may share your CONFIDENTIAL INFORMATION with our affiliates, in which case we will require those affiliates to honor this POLICY. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control of the COMPANY.
  • We may share your CONFIDENTIAL INFORMATION with our business partners to offer you certain products, services, or promotions.
  • Under certain circumstances, the COMPANY may be required to disclose your CONFIDENTIAL INFORMATION if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
  • Under special circumstances the company may disclose your CONFIDENTIAL INFORMATION to protect the rights of the COMPANY, investigate possible wrongdoing in connection with our SERVICES, or protect against other legal liability.

The COMPANY does not sell any CONFIDENTIAL INFORMATION collected from individuals.

Retention

The COMPANY will retain your CONFIDENTIAL INFORMATION for as long as is necessary for the purposes set out in this POLICY. We will retain and use your CONFIDENTIAL INFORMATION to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The COMPANY will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our SERVICE, or where we are legally obligated to retain this data for longer time periods.

Security

The COMPANY uses reasonable efforts to protect the privacy and confidentiality of your CONFIDENTIAL INFORMATION, including encrypting information as it is transmitted between your computer and the COMPANY via our website. In addition, employees of the COMPANY are subject to confidentiality and compliance policies relating to CONFIDENTIAL INFORMATION.

When communicating personal information through the COMPANY’s website, you will be provided with a user ID and a password. Your password is your private key to access your account and personal information. To maintain the confidentiality of your account, you should never share your password with anyone. In addition, you should change it periodically and you should select a password that is difficult for others to identify.

Rights

In pursuit of our compliance with REGULATIONS, we offer individuals the following rights to their data. To exercise your rights, you can contact us using the information provided at the end of this POLICY. All requests to exercise these rights will be honored within forty-five (45) days.

Right to Disclosure

At any point you have the right to access any information that we have collected about you and stored in our SYSTEMS.

Right to Delete

You have the right to request that all CONFIDENTIAL INFORMATION stored about you be deleted.

Right to Opt-Out

Since we do not sell your personal information, any rights prescribed by our responsibilities under REGULATIONS that are relevant to selling your CONFIDENTIAL INFORMATION do not apply.

Cookies

We may utilize technical mechanisms known as cookies to gather non-personal site usage information. Cookies are small pieces of information that are stored by your browser on your computer.

Most web browsers automatically accept cookies, but you can usually change your browser to prevent the use of cookies. If you turn off cookies in your browser, however, some portions of our website may not be available to you.

We divide the types of cookies used into the following categories:

Essential Cookies

These cookies are essential to provide you with services available through our websites and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide You with those services.

Notice Acceptance Cookies

These cookies identify if users have accepted the use of cookies on the website and are required in order to remember your decision.

Functionality Cookies

These cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.

Tracking and Performance Cookies

These cookies are used to track information about traffic to the website and how users use the website. The information gathered via these cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new advertisements, pages, features or new functionality of the Website to see how our users react to them.

Children

All websites provided by the COMPANY are not intended for use by anyone under the age of 18.

Links to Other Sites

The COMPANY may provide links to other websites. Please be aware that once you leave our website and enter another website, you may be subject to different privacy practices and policies over which the COMPANY has no control and for which the COMPANY is not responsible. Please use prudence in utilizing such links and in disclosing any personal information on those sites.

Policy Changes

We reserve the right to change the terms of this POLICY. Any changes will apply to your past, current, or future CONFIDENTIAL INFORMATION. When we make an important change to this POLICY, we will change this notice and post a new notice on our website. You can also request a copy of our current notice at any time.

Contacting Us

If you revoke your authorization, the COMPANY will no longer use or disclose your CONFIDENTIAL INFORMATION. Such a revocation may make it impossible for the COMPANY to continue to provide its products and services to you. You may request information about your CONFIDENTIAL INFORMATION stored by the COMPANY or revoke your authorization at any time by sending a written request to the following address: